Training
Background
The Government aims to ensure all organisations are fully prepared for all
types of emergencies. Training staff who are involved in emergency planning
and response is fundamental to an organisation's ability to handle any
type of emergency. The sections on emergency planning, business continuity
and warning and informing the public provide detail on some of the aspects
of planning for which staff should received training. The Emergency
Response and Recovery sections outline the emergency response roles for
which training will be needed. This section outlines the aims of training
in this context, describes different types of training, and points out the
emphasis placed on training within the Civil Contingencies Act.
Training is about raising the awareness of key staff about what the
emergencies are that they may face and giving them confidence in the
procedures an organisation uses and their ability to carry them out
successfully. It is also about developing competencies and skill-sets so
that staff can fulfil key roles.
Organisations should consider two broad types of training:
-
Emergency preparedness - training key staff to carry out risk assessment,
business continuity management (BCM) and emergency planning; and
-
Emergency response - training staff to carry out response functions when
an emergency occurs.
Why train?
It is important that all those within an organisation who may be involved
in planning for and responding to an emergency should be appropriately
prepared. This requires a clear understanding of their roles and
responsibilities and how they fit into the wider picture.
Without training, an organisation and its staff will quickly become
overwhelmed by an emergency, unable to handle its impacts and recover from
them.
Who should train?
Any staff who could be involved in emergency planning or response should
receive appropriate training. But training should also extend beyond those
employed by the organisation and include contractors and the staff of
voluntary organisations who might be used in support of emergency planning
or response.
Training for emergency preparedness
Any organisation will need appropriately trained people who are capable of
conducting risk assessment, business continuity management and emergency
planning. These three processes underpin an organisation's preparedness
for emergencies, and their ability to respond and recover effectively.
The sections on risk, business continuity and emergency planning provide
more detail on these processes.
More generally, these key people (such as Emergency Planning Officers in
Local Authorities) will need to provide leadership and a focus for
emergency preparedness to ensure the ongoing processes of risk assessment,
BCM and planning are taken seriously at all levels of an organisation. As
the central authors of an organisation's emergency plans, they will
also be looked to for direction if an emergency occurs and plans must be
carried out.
Training for emergency response
Training should be provided for all staff that will be involved in
implementing an emergency plan or business continuity plan, and anyone else
who may have a role in emergency response and recovery. All these people
will need to feel confident and competent in any role they may take.
A rolling training programme will be needed to account for staff turn-over,
and also to ensure all staff are regularly refreshed and practiced in
emergency response. Training should include:
-
The contents of the plan - How is the emergency or business continuity
plan invoked? What are the key decision-making processes? Who else needs
to be involved?
-
The individual's role in implementing the plan - What is expected of
them? How do they fit into the wider picture?
-
Key skills and knowledge required in crisis response.
Exercises are both a type of training, and a distinct type of emergency
preparedness. Exercises have three main purposes: to validate plans; to
develop staff competencies and give them practice in carrying out their
roles in emergency plans (training); and to test well-established
procedures. It is important that people taking part in exercises should be
trained beforehand. Participants should have an awareness of their roles
and be reasonably comfortable with them, before they are subject to the
stresses of an exercise.
The exercises
section provides more detail.
The Emergency Planning College
The Emergency Planning College (EPC) is the leading provider of training
for emergency preparedness, attracting delegates with responsibility for
preventing, planning for, responding to or recovering from a major
incident.
It is the only permanent national forum for representatives of local and
Central Government, the emergency services, the private sector and
volunteer groups to network and share good practice.
The Emergency Planning College is situated at the heart of Government,
within the Civil Contingencies Secretariat (CCS) of the Cabinet Office.
The college runs courses on risk assessment, business continuity management
and emergency planning, and on emergency management (response) and a range
of specialist courses which cover specific aspects of emergency management
(eg. warning and informing, care of people and severe weather).
Training under the Civil Contingencies Act
The Civil Contingencies Act Regulations require Category 1 responders to
include provision for the carrying out of exercises and for the training of
staff in emergency plans (see the emergency planning and exercises
sections). The same or similar requirements for exercising and training
apply too to business continuity plans (see the business continuity
section) and arrangements to warn, inform and advise the public (see the
section on warning and informing the public).
This means that relevant planning documents must contain a statement about
the nature of the training and exercising to be provided and its frequency
Key Documents
You should refer to:
-
Emergency
Preparedness, Chapter 4: "Local responder risk assessment
duty" [PDF, 13 pages, 103KB] - for
information on risk assessment.
- Annex 4A:
"Summary of the six-step local risk assessment
process" [PDF, 3 pages, 27KB]
- Annex 4B:
"Illustration of a Local Risk Assessment Guidance
(LRAG)" [PDF, 7 pages, 41KB]
- Annex 4C:
"Example of an individual risk
assessment" [PDF, 2 pages, 25KB]
- Annex 4D:
"Likelihood and impact scoring
scales" [PDF, 3 pages, 28KB]
- Annex 4E:
"Community Risk Register" [PDF, 1 page,
22KB]
- Annex 4F:
"Risk rating matrix" [PDF, 2 pages,
19KB]
-
Emergency
Preparedness, Chapter 5: "Emergency
planning" [PDF, 27 pages, 130KB] (pp47-73) -
pp68-73 in particular focus on plan training and exercising.
-
Emergency
Preparedness, Chapter 6: "Business continuity
management" [PDF, 19 pages, 121KB] (pp74-92)
-
Emergency
Preparedness, Chapter 7: "Communicating with the
public" [PDF, 16 pages, 84KB] (pp93-108) -
for information on training and exercising warning and informing the
public.
-
Civil
Contingencies Act: Emergency Response and Recovery [PDF,
104 pages, 332KB] - outlines the various aspects of emergency
response that will need to be trained and exercised for.
-
Home
Office guidance: The Exercise Planners Guide (1998)
Key Links
-
Annual Conference: Fire Related Research and
Developments [External website] - Wednesday 15
and Thursday 16 November 2006, at the Fire Service College,
Moreton-in-Marsh, in association with the Institution of Fire Engineers.
-
The Emergency Planning
College [External website] - provides courses on
all aspects of civil protection.
-
The Fire Service
College [External website] - provides both
practical and theoretical fire fighting, fire safety and accident
emergency training to firefighters and others
-
Centrex - The Central Police Training and
Development Authority [External website] -
develops and delivers training and the provision of expert advice to
Police officers and others
-
National School of
Government [External website] - offers training
nationally and internationally to help public sector organisations build
capacity in good governance and offer more effective, better value
services
-
The Defence
Academy [External website] - delivers education
and training, research and advice in order to sustain and enhance
operational capability and advance the defence and security interests of
the United Kingdom
-
Cranfield University Defence College of
Management & Technology [External website] -
the academic provider and partner to the UK Defence Academy - provides
education, training and advice in technology, management and leadership
together with relevant aspects of Security and Resilience in order to
enhance the delivery of defence capability
Other Links
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